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The PARTNERSHIP . . . . .
Capability Description . . .
Title . . . Opinion Surveys
. . . . creating an environment that works for everyone
Purpose . . . To provide a formal confidential assessment of employee perceptions, attitudes and ideas. This systematic collection of information will allow a management team to accurately measure and analyze the climate of an organization while reinforcing the philosophy that each employee's opinion counts. This methodology identifies issues that could potentially impact morale and/or productivity along with the means to develop and implement possible solutions.
Duration . . . Several months, with periodic follow-up and monitoring
Target Audience . . . An entire organization
Phases . . .
Development (design, printing, education/orientation)
Administration (distribution, data collection, data entry)
Analysis (report generation, summary/analysis of written comments)
Feedback (review with leadership, supervisor meetings, employee teams)
Action planning/implementation
Follow-up and monitoring of progress
Desired Outcomes . . .
Methodology to measure and monitor what employees are thinking and saying about business matters, concerns and issues
Real-time feedback to determine if employees actually believe the organization is doing what it says it would like to do
Quantitative and qualitative assessment of issues that impact morale and
productivity
Confirmation and prioritization of the most important issues/opportunities
